Media Information

For further information on E-Comm, please contact:

Corporate Communications
604-215-4956 or (Monday-Friday business hours)

For urgent media enquiries ONLY 604-512-3242
E-Comm is in operation 24-hours a day, seven days a week. Our administration hours are Monday through Friday,
8:00am - 4:30pm. Contact our receptionist at 604-215-5000.

Latest news releases

Tuesday, January 20, 2015
Contract awarded for E-Comm radio infrastructure equipment replacement project
Vancouver, B.C.—E-Comm—Emergency Communications for British Columbia Incorporated—and its partners within the police, fire and ambulance services, have selected Motorola Solutions Canada to supply radio infrastructure equipment and related services for the planned replacement of the regional emergency communications radio system.

Tuesday, December 30, 2014
E-Comm's 2014 "top ten reasons to not call 9-1-1"
In an effort to draw attention to the impact on emergency services, E-Comm—British Columbia’s largest 9-1-1 public-safety answer point—has released a list of its top ten reasons to not call the emergency line.

Tuesday, November 18, 2014
Interior 9-1-1 call-answer service successfully transferred to E-Comm
As of 10:33 a.m. today, 9-1-1 calls from the Central and Southern Interiors are being answered by E-Comm—British Columbia’s largest 9-1-1 public-safety answer point.

Thursday, November 06, 2014
Local police dispatcher named Canada's top 9-1-1 trainer
The Canadian Association of Public-Safety Communications Officials (APCO) has awarded E-Comm 9-1-1 trainer, Samantha Bruehler, its Trainer of the Year award.

Tuesday, October 21, 2014
North Island 9-1-1 call-answer service successfully transferred to E-Comm
Today at 9:43 am, 9-1-1 call-answer service for the North Island 9-1-1 Corporation (NI9-1-1) successfully transitioned to E-Comm—British Columbia’s largest 9-1-1 public-safety answer point.

Wednesday, October 7, 2014
Northern Interior 9-1-1 call-answer service successfully transferred to E-Comm
At 10:25 am today, E-Comm—British Columbia’s largest 9-1-1 public-safety answer point—also became the first point of contact for 9-1-1 callers in the Fraser-Fort George, Cariboo, Kitimat-Stikine and Bulkley-Nechako regional districts.

Thursday, October 2, 2014
E-Comm fire dispatchers turn up the heat on fire safety planning
Smoke alarms that are properly installed and maintained are one of the best defences in the event of a fire, dramatically reducing deaths and injuries.

Wednesday, July 2, 2014
Interior regional districts moving 9-1-1 call answer to E-Comm
This fall, 9-1-1 call answer services for nine interior regional districts will move to a new service provider.

Wednesday, June 25, 2014
New call answering service model for north island 911
The North Island 911 Corporation will be using a new model to delivery primary 911 call answering services, following a study of options for 911 call-taking and fire dispatch.

Thursday, June 19, 2014
E-Comm announces 2014-2015 board of directors at ASGM
Vancouver, B.C.—E-Comm, the regional emergency communications centre, is pleased to announce its 2014-2015 board of directors.

Thursday, April 10, 2014
9-1-1 staff reach out with important reminders during awareness week
Vancouver, B.C.—Recognizing the dedication of 9-1-1 call-takers, dispatchers, technology specialists and support personnel, the Province of British Columbia has declared April 13-19 as Emergency Service Dispatchers’ and 9-1-1 Awareness Week.

Tuesday, March 18, 2014
Specialized 9-1-1 text service for Deaf, Hard-of-Hearing and Speech Impaired launched in Metro Vancouver
Vancouver, B.C.—E-Comm—the 9-1-1 answer point serving Metro Vancouver and other parts of southwest British Columbia—today launched Canada’s first Text with 9-1-1 (T9-1-1) service for members of the Deaf, Hard-of-Hearing and Speech Impaired (DHHSI) community, in conjunction with its emergency-service partners.

Monday, March 3, 2014
Accidental 9-1-1 calls a burden on public-safety resources
Vancouver, B.C.—Accidental calls to 9-1-1 are taking up to 10 hours a day for staff to handle, consuming resources that could otherwise be available to help people with real emergencies, according to estimates by E-Comm, the emergency communications centre located in southwest B.C.

Monday, March 3, 2014

Regional Districts switch to E-Comm for 9-1-1 call answer
9-1-1 call answer services will have a new provider in the Fraser-Fort George, Cariboo, Bulkley-Nechako and Kitimat-Stikine Regional Districts. Beginning this fall, 9-1-1 calls from these areas will be answered through E-Comm, the emergency communication centre located in southwest British Columbia.


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