For further information on E-Comm or emergency services in southwest British Columbia, please contact:
604-215-4956 or email@example.com (Monday-Friday business hours)
For urgent media enquiries ONLY 604-640-1342 (pager)
E-Comm is in operation 24-hours a day, seven days a week. Our administration hours are Monday through Friday,
8:00am - 4:30pm. Contact our receptionist at 604-215-5000.
Latest news releases
Thursday, May 9, 2013
Innovative Aircraft Laser Attack Policy Wins 9-1-1 Safety Award
Richmond, B.C. — Richmond RCMP Sgt. Cam Kowalski and E-Comm Training Manager Corrie Okell were honoured with a Richmond Chamber of Commerce 9-1-1 award in the category of Community Safety Initiative, for their innovative aircraft laser attack policy that was developed as a means of responding to laser pointers aimed from the ground into cockpits of aircrafts in flight.
Monday, April 8, 2013
Emergency Service Dispatchers' and 9-1-1 Awareness Week
Vancouver, B.C. – Up until the moment when you have reason to call 9-1-1, many people may take emergency service call-takers and dispatchers for granted. They are the unsung heroes who in that moment of reaching out for safety and help suddenly become the most important people in your world.
Monday, February 25, 2013
New Westminster police to move dispatch to E-Comm
New Westminster, B.C. – Today the New Westminster Police Department (NWPD) announced that it will be relocating its dispatch operations to E-Comm, the regional emergency communications centre for southwest British Columbia.
Monday, October 22, 2012
E-Comm vice-president of Technology awarded Queen’s Diamond Jubilee Medal
Vancouver, B.C. – The Office of the Governor General of Canada has awarded E-Comm’s vice-president of Technology Services, Michael Webb, P. Eng., with a Queen Elizabeth II Diamond Jubilee Medal—a special recognition that acknowledges an elite group of citizens for their contributions and achievements in Canada.
Friday, October 5, 2012
Vancouver, B.C. – E-Comm’s fire dispatch team is warning families to be extra mindful of their turkey cooking during Thanksgiving weekend, which also happens to be the start of national Fire Prevention Week (Oct. 7 to 13).
Tuesday, October 2, 2012
West Vancouver, B.C. – Following five months of operational and technical planning, the West Vancouver Police Department (WVPD) moved its dispatch operations to the E-Comm regional emergency communications centre this morning.
Wednesday, September 26, 2012
West Vancouver, B.C. – West Vancouver Fire & Rescue is excited to announce that it has joined the E-Comm Wide-Area Radio System, effective immediately. By joining E-Comm, West Vancouver Fire & Rescue is now able to communicate far more effectively with both the City and District of North Vancouver Fire Departments, who already use E-Comm and with whom West Vancouver Fire & Rescue provides shared services on the North Shore.
Thursday, June 28, 2012
West Vancouver, B.C. – The West Vancouver Police Department (WVPD) announced today it will relocate its dispatch operations to E-Comm - the regional consolidated emergency communications centre - in October. In making his announcement, Chief Peter Lepine said the move will lower risks and provide critical operational benefits to WVPD such as increased staffing.
Thursday, June 21, 2012
Vancouver, B.C. – E-Comm, southwest British Columbia's emergency communication centre, is pleased to announce its 2012-2013 board of directors. The board is comprised of 18 directors and includes elected officials, representatives of emergency services and the provincial government, along with municipal staff and local community and business leaders from across Metro Vancouver.
Tuesday, April 10, 2012
100,000 accidental 9-1-1 calls tie up emergency resources
Vancouver, B.C. – More than 100,000 calls were made to 9-1-1 by accident within Metro Vancouver and surrounding areas in 2011, diverting valuable public-safety resources away from real emergency calls. 9-1-1 call-takers hear everything from cheering Canucks fans to playground screams.