For further information on E-Comm, please contact:
604-215-4956 (Monday-Friday business hours)
Media enquiries can also be submitted via this Web site through the contact us page.
E-Comm is in operation 24-hours a day, seven days a week. Our administration hours are Monday-Friday 8:00am - 4:30pm. Contact our receptionist at 604-215-5000.
Latest news releases
Tuesday, May 10, 2016
Port Moody Police Department successfully transitions dispatch to E-Comm
Vancouver, B.C.— Today the Port Moody Police Department (PMPD) moved its emergency call-taking and dispatch services to E-Comm. PMPD is the 17th police agency within southwest B.C. to integrate into E-Comm’s consolidated emergency communications centre; a transition that was the result of months of extensive operational and technical planning by PMPD and E-Comm.
Tuesday, March 1, 2016
Delta Police Department moves dispatch to E-Comm
Vancouver, B.C.—Today the Delta Police Department (DPD) successfully transferred its emergency call-taking and dispatch services to E-Comm. The transition was seamless with veteran DPD dispatcher Karen Irwin, who joined E-Comm as part of the move, assuming command of dispatch at 7:26 a.m. DPD is the 16th police agency within southwest B.C. to integrate into E-Comm’s consolidated emergency communications centre.
Tuesday, January 19, 2016
Upper Fraser Valley's 9-1-1 call-answer service successfully transferred to E-Comm
Vancouver, B.C.—Today at 8:49 a.m. E-Comm officially became the first point of contact for 9-1-1 callers in the Upper Fraser Valley. British Columbia’s largest 9-1-1 centre is now responsible for answering the frontend portion of 9-1-1 calls for the City of Chilliwack, Village of Harrison Hot Springs, Districts of Hope, Kent and Mission and Electoral areas A-H.
News release archives