E-Comm 9-1-1 call-taker

E-Comm first point of contact for 9-1-1 callers in Peace River

The transition of 9-1-1 call-answer services for the Peace River Regional District (PRRD) to E-Comm was successfully completed at 0721hrs on May 17, making the emergency communications centre the first point of contact for 9-1-1 callers in 26 regional districts and communities across British Columbia—89% of the province’s overall call volume. Read more »

Photo of David Guscott, President and CEO of E-Comm

CEO Update

I’m pleased to report that E-Comm staff and our public safety partners achieved a significant milestone in April as the first police and fire departments began operating on the new next generation radio network, which will grow to be the largest multi-agency, multi-jurisdictional digital radio system in B.C. Read more »

Radio towers

CRTC orders telecom networks to be “text-ready” by end of 2020

Technology networks that support Canada’s 9-1-1 systems must be updated by the country’s telephone and wireless carriers by the end of 2020 in order to be ready for next generation 9-1-1 (NG9-1-1) services to be delivered to Primary Public Safety Answer Points  and the public. This paves the way for text to 9-1-1 for the public in the future. Read more »