E-Comm celebrates 20 years of delivering public safety services in B.C.

E-Comm staff recognized for their 20 years of service
E-Comm staff who started with the organization back in 1999 were recognized for their 20 years of service at the Annual General Meeting on June 20, 2019 by board directors (L-R) Anne Kinvig, Bill McNulty and Warren Lemcke.

E-Comm began its public safety journey when it started answering 9-1-1 calls and providing dispatch services for police and fire departments on June 8, 1999. E-Comm now operates two 9-1-1 call centres and is the first point of contact for 9-1-1 callers in 25 regional districts across B.C. We also own and operate the largest multi-jurisdictional radio network of its kind in the province. All police agencies, 15 fire departments and B.C. Emergency Health Services in Metro Vancouver and Abbotsford use the E-Comm Wide-Area Radio Network to communicate their essential messages.

Tweet frame pose of E-Comm employees

Tweet frame pose of E-Comm employee

Here’s a look at other numbers that show the growth of E-Comm’s services over the last two decades:

• In 1999, we started with 177 employees in one location. Today, we are a team of more than 650 across four locations.

• In 1999, we were the first point of contact for 9-1-1 callers in two regional districts in B.C. Today, we’re the Public Safety Answer Point for 25 regional districts.

• In 1999, we dispatched for eight agencies. Today, we provide dispatch services for 73 police and fire agencies.

• In 1999, the E-Comm radio system had 1,362 radios in service. Now, police officers, fire fighters and ambulance paramedics in the Lower Mainland are actively communicating on some 7,000 next-generation radios.

As E-Comm marks 20 years of service, we extend a big thank you to our past and current staff, partners, board members and stakeholders—all working together to help save lives and protect property in B.C.