MEDIA ADVISORY: PRRD 9-1-1 call-answer service transitioning to E-Comm

Dawson Creek, B.C.—Commencing May 17th 2017, emergency 9-1-1 calls from the Peace River Regional District will be answered by E-Comm, the Emergency Communications Centre located in Vancouver.

In 2016, in anticipation of the end of the 9-1-1 service delivery contract with the RCMP, the Peace River Regional District (PRRD) issued a request proposals to identify agencies who could deliver 9-1-1 call answer services for the region. E-Comm submitted a proposal that met and exceeded the requirements to deliver the service in a cost effective manner.

“As a Board we are excited to be working with E-Comm to provide 9-1-1 call services for our region. Not only does E-Comm have the technology, expertise and staff resources to effectively handle 9-1-1 calls from our area, but it will result is 64% cost savings for our tax payers. As the overall 9-1-1 system evolves across Canada, E-Comm is well positioned to evolve with changes to service standards and technology,” says Brad Sperling, Chair of the Peace River Regional District.

Following the official cutover to E-Comm in May, the PRRD will join 25 other regional districts and communities who currently partner with E-Comm for 9-1-1 call-answer services.

Media contacts:

Peace River Regional District 
Fran Haughian
[email protected]

E-Comm 9-1-1
Jasmine Bradley
[email protected]