Recognizing our first, first responders during 9-1-1 week

It may be during the worst moment of your life, when you have an emergency and need to call 9-1-1, that you truly realize how critical the call taker on the other end of the line is. 9-1-1 is more than just a phone number. It’s the lifeline ensuring you get the help you need in a life-or-death situation. Supported by technologists and corporate services teams, our call takers and dispatchers come into work – rain, shine, snow or smoke – and handle more than 5,700 emergency calls a day, impacting the lives of many British Columbians.

This year, Emergency Service Dispatchers’ and 9-1-1 Awareness Week runs from April 9-15, as proclaimed by the Province of British Columbia. This week highlights the crucial role every E-Comm employee plays in keeping communities, police, fire, and ambulance personnel safe. It is also our opportunity to recognize each emergency communications professional and express our collective appreciation for their hard work and unwavering dedication to public safety.


Whether an emergency has impacted you or a loved one, or you want to show your appreciation for our staff and the important work they do, here is your chance to take a moment to thank a 9-1-1 employee in the form below.

You can also join us on TwitterFacebookInstagram and LinkedIn to recognize our staff, sharing your 9-1-1 stories and keeping up-to-date with Emergency Service Dispatchers’ and 9-1-1 Awareness Week.


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