When to Call 9-1-1

9-1-1 is for police, fire, or medical emergencies when immediate action is required:
someone’s health, safety or property is in jeopardy or a crime is in progress.

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Examples of Emergencies

  • Robbery
    in Progress
  • Fire
  • Hurt
    in a Car Crash

Examples of Non-Emergencies

  • Stolen
    Bicycle
  • Vehicle
    Break-in
  • Noise
    Complaint

What's the difference between emergency and non-emergency calls?

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How 9-1-1 Works

E-Comm is the first point of contact for 9-1-1 callers in 26 regional districts and other communities in British Columbia.

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  • You Have
    An Emergency
  • Dial
    9-1-1
  • Police, Fire
    or Ambulance?
  • Provide
    Information
  • Help
    Is On The Way

Dispatch Services

E-Comm provides dispatch services for 36 police agencies and fire departments in southwest B.C.

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