E-Comm has a 24-hour interpretation service that we can access in less than a minute, with interpretation available in more than 170 languages. Here are some tips:
- Teach your non-English speaking family and friends to learn the English word for the language they do speak (e.g., learn to say “Cantonese”) in case an interpreter is needed. This will speed up the process.
- Encourage friends and family to learn the words “police”, “fire” and “ambulance” in English.
- Remind friends and family that even if they speak a little English, that is very helpful and often is all our call-takers need to collect information. People should not be shy to try their English.
Check the list of available languages provided by the interpretation service E-Comm connects with for the language you speak.