9-1-1 call takers are the first point of contact for people needing immediate assistance from police, fire or ambulance. They answer incoming emergency calls and transfer those calls to the requested agency for response. All new employees are first trained in this triage process before receiving additional training to take on expanded responsibilities in Emergency / Non-Emergency call-taking, gathering vital information from callers to get them the help they need.
We are committed to creating a comfortable and healthy work environment for our employees and are proud to offer a competitive salary and benefits packages.