Overview

E-Comm 9-1-1, Emergency Communications for British Columbia Inc., is located in Vancouver B.C.

  • We are the largest 9-1-1 centre in Canada — responsible for 92% of the province’s 9-1-1 call volume; approximately 1.45 million calls in 2017.
  • We provide 9-1-1 service for Metro Vancouver and 25 other regional districts and communities spanning from Vancouver Island to the Alberta and U.S. borders, to north of Prince George. See the area we provide 9-1-1 service.
  • We provide dispatch service for 36 police agencies and fire departments throughout British Columbia. Learn more about our dispatch services.
  • We own and operate the largest multi-jurisdictional, tri-service emergency radio system in the province used by police, fire and ambulance personnel within Metro Vancouver. Learn more about our wide-area radio network.

For more information, go to our E-Comm FAQ fact sheet and our Facts and figures at a glance fact sheet.