E-Comm receives hundreds of accidental calls to 9-1-1 every day. We waste valuable resources each time we receive an accidental 9-1-1 call. We need to ensure 9-1-1 lines are open for those experiencing real emergencies.
9-1-1 Culprits Campaign
Our 9-1-1 Culprits campaign singles out the culprits in your purse and pockets that are the cause of hundreds of accidental 9-1-1 calls every day.
Get to know these culprits and find out how you can stop them. Help us prevent accidental 9-1-1 calls.
Beware of 9-1-1 culprits video
Accidental Calls – Tips
This campaign from 2011 explores the issue of accidental 9-1-1 calls.
Accidental Calls – 2007 Campaign
In this campaign, we asked cellphone users NOT to program 9-1-1 into their phones and to be careful how and where they store their phone. By doing those two things, they’ll avoid unintended and unnecessary calls to 9-1-1. These graphic messages remind us that mobile phones can easily dial 9-1-1 accidentally when stored in a purse, briefcase, backpack or even a pocket.
These radio ads explain how accidental calls to 9-1-1 get in the way of real emergencies. Our call takers receive hundreds of these “phantom” calls a day. Our 9-1-1 service is a lifeline that people depend on in emergencies, and accidental calls take valuable resources away from real emergency calls.
Radio Ad Accidental Calls 2007- The Bus
Radio Ad Accidental Calls 2007- The Car
Radio Ad Accidental Calls 2007- The Lunch