Contact Us

Please note this contact page is not monitored outside of regular business hours.

  • If you have an emergency, dial 9-1-1. We do not take emergency reports online.
  • If you want to report a non-emergency matter, please contact your local agency. A list of non-emergency phone numbers within E-Comm’s service area are available at
  • If you have a complaint/compliment related to an ambulance/medical call, contact B.C. Emergency Health Services (BCEHS) at All medical calls and ambulances are managed and dispatched by BCEHS.
  • To share a complaint or compliment, please email talk to ecomm at
  • To ask a recruitment related question, please email talent at

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General Mailing Address

Emergency Communications for British Columbia Incorporated
3301 E. Pender Street
Vancouver. B.C. V5K 5J3