Contact Us

For general enquiries, concerns and compliments, or to contact a member of E-Comm’s management team at our Lower Mainland or Vancouver Island Emergency Communications Centres, please complete the form below.

If you have an emergency, dial 9-1-1. We do not take emergency reports through this contact page. If you want to report a non-emergency matter, please contact your local agency. If you have a question about ambulance services in B.C., please contact B.C. Emergency Health Services.

A list of non-emergency phone numbers within E-Comm’s service area are available at here.

Please note this contact page is not monitored outside of regular business hours.

NOTE: To request a 9-1-1 recording you must make your request in writing directly to the agency involved. Your request must include specific information. In addition, please note that E-Comm does not dispatch for ambulance service in B.C., so any submission related to ambulance services should go to B.C. Emergency Health Services.

For media enquiries, please click here.

Contact Us

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General Mailing Address

Emergency Communications for British Columbia Incorporated
3301 E. Pender Street
Vancouver. B.C. V5K 5J3