Into The Future

At E-Comm, we know developing a strategic roadmap that is both visionary and practical is essential.

During our 20 years of service, we have shown we can save lives and protect property through helping 9-1-1 callers and supporting our first-responder partners. We have grown from supporting one police department’s call taking and dispatch function to supporting dozens of police and fire agencies across British Columbia. We have also evolved from one agency on the E-Comm radio system in Metro Vancouver in 1999 to more than 30 today.

Our leadership is grounded in our smart, capable people and we cannot overstate the dedication of those who work in emergency services. While there are many challenges in front of us we’re ready to evolve to meet them.

As a result of extensive consultation, our (a)SPIRE 2025 plan, focuses on Service, People, Innovation, Relationships and Expansion. While it will guide the organization’s direction to 2025, it is adaptable to shifting public safety priorities and the emerging needs of the communities we serve.

Our Vision: Safer communities in British Columbia through excellence in public safety communications.

Our Mission: Deliver exceptional emergency communications to the public and first responders that help save lives and protect property.

Our Values: Respect, Integrity, Collaboration, Accountability, and Service.

View the complete Strategic Plan at the link below.

Download the Report