More than 1.8 million 9-1-1 calls answered in 2019

In 2019, we answered more than 1.8 million 9-1-1 calls in B.C.! 97% of those calls were answered in 5 seconds or less.

From those calls:

  • 67 per cent of calls were for police
  • 27 per cent of calls were for ambulance
  • 6 per cent of calls were for fire

Find out more about our 9-1-1 call statistics.

We also received a total of 23 Text with 9-1-1 (T9-1-1) calls in 2019. T9-1-1 is a specialized texting service available for people who are Deaf/Deaf-Blind, Hard-of Hearing or Speech Impaired (DHHSI) that allows registered users to communicate with 9-1-1 call-takers through text. Find out more about T9-1-1.