E-Comm provides dispatch services for 22 additional fire departments

E-Comm is now providing dispatch services for seven fire departments in the Regional District of North Okanagan (RDNO) and 15 fire departments in the Fraser Valley Regional District (FVRD).

E-Comm has been the 9-1-1 answer point for the RDNO and FVRD since 2014 and 2016 respectively. In February, 22 fire departments successfully transitioned their dispatch services. E-Comm will now be providing call-taking and dispatch services for fire departments within these same regions.

For more information, please read the media advisory.

Fraser Valley Regional District Manager of E911 and Information Technology Dave Philp (left) accepting a commemorative plaque from E-Comm’s Vice-President of Operations Erin Ramsay (centre) and Fire Services Manager John McGowan.

E-Comm fire call takers and dispatchers on the final transition day (February 20, 2019).