Always Know Your Location When Dialing 9-1-1

Despite public perception, current phone technology in Canada does not pinpoint your exact location or provide 9-1-1 call takers with specific information (such as apartment number or the floor of the building) if you call 9-1-1 from a cellphone. This is why “what is your location” is the first question our call taker asks you when you call.

In an effort to education the public about the importance of always knowing their location when dialing 9-1-1, E-Comm has launched a public education campaign which will run on the radio and across social media.

For more information, please read the full news release or take a look at the campaign materials.