Media Resources

Media Contact Information

Please send all initial media enquiries to media@ecomm911.ca. For urgent media requests, our media line can be reached at 604-215-6248.

For all other enquiries, please reach out through our contact us form.

Corporate Overview

E-Comm is the first point of contact for 9-1-1 callers in 25 regional districts in British Columbia, handling more than 1.8 million 9-1-1 calls a year (99 per cent of B.C.’s 9-1-1 call volume). E-Comm also provides dispatch services for police and fire departments and operates the largest multi‐jurisdictional, tri‐service wide‐area radio network in the province used by police, fire and ambulance personnel throughout Metro Vancouver and parts of the Fraser Valley.

In addition to our news releases, we have a variety of resources and fact sheets listed below that describe E-Comm, our services and public safety partnerships.

Call taker at E-Comm’s Lower Mainland Emergency Communications Centre
Call taker at E-Comm’s Vancouver Island Emergency Communications Centre

Additional Media Assets


For more information about E-Comm or emergency services in British Columbia, or to request photographs/assets not found on this page, please contact media@ecomm911.ca.