Blog | 911 Emergency Dispatcher | 911 Emergency Dispatch

E-Comm 2017 Annual Report highlights

E-Comm has published its annual report detailing key activities for 2017.

“From new executive leadership, to breaking ground on a new consolidated 9-1-1 police dispatch centre on Vancouver Island to implementing a new state-of-the-art radio system, 2017 has been a year of transitions for E-Comm,” said Doug Campbell, E-Comm Board Chair.

2017 highlights include:

  • E-Comm 9-1-1 call volume tops 1.45 million
  • Substantial completion of the replacement of the E-Comm Wide-Area Radio Network
  • E-Comm welcomes new dispatch partners: Abbotsford Police Department and Coquitlam Fire/Rescue
  • Start of construction of the South Island 9-1-1/Police Dispatch Centre
  • E-Comm becomes the first point of contact (Public Safety Answer Point) for the Peace River Regional District
  • Text with 9-1-1 service for Deaf and hard-of-Hearing expands to the Fraser Valley Regional District

Read our 2017 Annual Report.

Spring 2018 Newsletter now available

We have published the spring 2018 edition of e-communiqué, our quarterly stakeholder newsletter.

The first quarter of the year saw the completion of all agency transitions to the new E-Comm radio system. This means first responders in the Lower Mainland are now using new radio technology that enhances safety and clarity of communications.

Also in the newsletter:

  • Find out how we’re retiring the old radio system, first implemented in 1999.
  • An update from E-Comm President and CEO Oliver Grüter-Andrew
  • A story about Port Coquitlam Fire and Emergency Services joining the E-Comm Wide-Area Radio Network
  • An update on construction of the new South Island 9-1-1 Police/Dispatch Centre

Visit our publications page for details.

 

E-Comm marks 19th anniversary

E-Comm is celebrating 19 years of helping to save lives and protect property in British Columbia. E-Comm began operations on June 8, 1999. Established in 1997 under the provincial Emergency Communications Corporations Act, E-Comm is owned by the municipalities and public safety agencies it serves. Find out more about E-Comm’s history.

MEDIA ADVISORY: Communications and Safety Enhanced as Township Fire Department Joins E-Comm Wide-Area Radio Network

Township of Langley News Release: Loud, clear, connected, and better equipped to keep themselves and the public safe. That’s how Langley Township firefighters will be working, now that they have joined the E-Comm Wide-Area Radio Network.

On May 23, the Township of Langley Fire Department became a member of the Network, which provides top-of-the-line equipment to first responders and allows firefighters, police officers, and paramedics to all communicate on the same channels.  Read the rest of the news release on the Township of Langley website.  Contact Township of Langley Assistant Fire Chief Monty Armstrong or 604-532-7515.

 

 

 

 

L-R: Assistant Chief Monty Armstrong, firefighter Jordan Steeple and Chief Stephen Gamble. Top: Captain Jason Pont.

New Vancouver Police video: Information for public on surviving an active deadly threat

E-Comm participated in a new video by the Vancouver Police Department. It has important information for the public facing an “active deadly threat” situation. An active deadly threat is when an individual is actively killing or attempting to kill people, generally in a confined and/or populated area, and, in most cases, with a firearm.

These incidents are rare in Canada, but like any serious crime, your survival could depend on being prepared.

Key information:  Run or escape

  • If there is a safe way out, stop what you are doing and run!
  • Leave your belongings behind
  • Help others to escape, but don’t let indecision slow you down
  • Call 9-1-1 when you are safe
  • Prevent others from entering the area

View the video and find out more.

« Previous PageNext Page »