COVID-19 Resources

Please help us keep 9-1-1 lines free emergencies. Do not call 9-1-1 to report violations of COVID-19 health restrictions unless there is a life or death emergency requiring immediate action from first responders.

For COVID-19 related enquiries, refer to the following resources instead:

  • To report violations of COVID-19 health restrictions, please contact your local by-law office or call your local police non-emergency line
    • In Vancouver, please call 3-1-1 or report your concern online
  • Dial 1-888-COVID-19 for non-medical information about COVID-19 (available 7:30am-8pm)
  • If you are sick, use the BC COVID-19 Self-Assessment Tool to help determine if you need further assessment or testing
  • If you feel that you might have COVID-19, please call ahead to your primary care provider’s office or 8-1-1 to assess whether you need testing
  • Visit the BC Centre for Disease Control website for up-to-date information on COVID-19 in British Columbia or the Government of Canada website for national information and resources
  • Visit your local health authority website for regional information
  • Visit your local police agency website for information about front counter closures and availability of services such as fingerprinting and criminal record checks
  • Report suspicious cross-border activities to the Canada Border Services Agency border watch line at 1-888-502-9060