Investigation into May 5th 9-1-1 service disruption now complete
May 5, 2022May 12, 12:00 p.m. – An investigation conducted into the 9-1-1 service disruption that impacted callers …
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UPDATED: Investigation into service disruption during April 24 planned evacuation exercise now complete
April 26, 2022July 25 – E-Comm’s investigation into intermittent technical issues which appear to have impacted some callers’ …
Learn MoreFloods, fires, extreme heat and the pandemic did not deter nuisance calls to 9-1-1 in 2021
January 7, 2022Vancouver, B.C., January 7, 2022— Nuisance calls to 9-1-1 continued to divert the precious time of …
Learn MoreNew call transfer process aims to address strains on British Columbia’s 9-1-1 system
December 1, 2021December 1, 2021, Vancouver, B.C.—Effective today, E-Comm is implementing a process change that will help free …
Learn MoreE-Comm fire dispatchers earn national teamwork award
November 3, 2021A national public safety organization has recognized E-Comm’s response and coordination to the massive fire that …
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